FAQs

  • Using our personal concierge services is advantageous for individuals seeking time-saving solutions and enhanced convenience. By delegating tasks such as errands and travel arrangements, individuals can focus on more important aspects of their lives. We provide a customized and flexible service, tailoring their support to unique needs and preferences. Overall, engaging a personal concierge streamlines daily activities, increases productivity, and contributes to an improved quality of life.

  • If you have a service request that isn’t listed, please let us know. We tailor our services to meet each client’s specific needs as long as the service request is reasonable, moral, legal, and ethical. If for some reason we are unable to accommodate your request, we will do all we can to find someone that will meet your needs.

  • Aubrey, Celina, Cross Roads, Denton, Frisco, Little Elm, Oak Point, Pilot Point, Prosper, Providence village, Savannah, The Colony, and Other Surrounding Cities

  • To get started with our personal concierge services, simply reach out to us through our contact page or give us a call. We'll discuss your needs, preferences, and any specific requests you may have, and then tailor a personalized plan that suits you best.

  • Monday-Friday 7:00 am-6:00 pm

    Saturday 7:00 am - 1:00 pm

    Sundays - Closed

    If weekend services are needed, please make sure to notify us in advance to facilitate seamless coordination for weekend services. For any request or service after hours, an additional fee starting at $20 will be applied, varying based on the specific service requested.

  • All of your personal information is kept strictly private and confidential. Want to know the specifics about our Privacy Policy? Contact us today!

  • Yes, we have insurance and are fully covered, and that means you are too. We are registered with the State of Texas.

  • We prioritize understanding your unique needs and provide tailored solutions that go beyond standard offerings. Our attention to detail, extensive network, and focus on enhancing your overall lifestyle distinguishes us from the competition.

  • Your Monthly Membership hours will not roll over to the next month. Please choose the right membership that fits your monthly task and project needs.

  • Payment Options:

    PayPal

    Venmo

    Apple Pay

    Zelle

    Cash App

    Google Pay

  • Please contact us within 24 hours to discuss any changes to your services in order to reschedule. Keep in mind any cancellations that exceed 24 hours are subject to a cancellation fee of $25.00. Rescheduling is subject to availability.

  • Depending on the type of service, we prefer to book your service at least 24-48 hours in advance.

  • You can communicate with us through text, phone calls, video calls, and emails. Our goal is to be responsive and adaptable to your preferences. We will provide a seamless and personalized experience.

  • We understand the importance of immediate assistance. Please contact us as soon as possible, and we will do our best to accommodate your needs promptly and efficiently. Priority fees apply.

  • Yes, we have established partnerships with service providers and independent contractors. These collaborations enable us to offer exclusive deals, access special events, and provide added value to your personal concierge experience. We continuously seek opportunities to enhance our services through strategic alliances for the benefit of our clients.

  • To request our services for events or travel planning, we recommend contacting us as early as possible, (Ideally, with a 24-72 hour notice.) Providing details well in advance allows us to ensure meticulous planning, secure the best arrangements, and offer a seamless experience tailored to your specific needs.

  • Yes, our business can be found on Instagram, Facebook, and Next door. All of our links are at the bottom of the page, or just simply search our name on any social media platform.